– Make sure that you keep your Tag close to the phone and that there are no other Tags nearby. – Reset the Tag and Wake it up, as shown in How to reset & wake the Tag up! Section, and then follow steps 1-7 Click on the info icon next to your Tag and choose ‘Forget This Device’. – For iOS, you’ll need to first go to Bluetooth settings in your phone. Pairing Error: ‘Pair a CleanSpace Tag’ option still appears in ‘App Settings’ after pairing – Press Try Again and follow steps 5-7 in section Pair the Tag with your CleanSpace App Then press shortly to put your Tag into pairing mode.
– Use a pen and press the reset button for about 8 seconds. When trying to pair with or connecting to your Tag the following errors might appear: After 5 minutes, go to your Air Graph and you will see the results. To do this press the ‘Boost Readings’ button. When the ‘Boost Readings’ button within the app is pressed, the Tagcorder analyses the air around the Tag, and notifies you once the analysis has been carried out, showing detailed readings of air pollution levels from the last five minutes on the Air Graph. If you are on a journey, with tracking enabled within the App, the Tag will automatically increase the measurement frequency in order to provide you with the most accurate data. The Tag takes measurements every 10 minutes if static. Just remember that the Tag needs up to 2 hours to calibrate. You can now see the Tags measurements in the ‘My Air’ section by pressing on My Air button.Ĩ. Wait until the pairing process is 100% complete. Please note that if you have already updated to the latest firmware, this step will no longer apply.ħ. When ‘Bluetooth Pairing Request’ appears on your screen press Pair. It can take up to 30 seconds for the pairing to be completed.Ħ. Press the button on the side of the Tag, followed by the ‘Add’ button. Go to the ‘Add a Tag’ button on your home screen.ĥ. Make sure your Bluetooth and Wifi/data are on.Ĥ. This will wake up the Tag and put it into Pairing Mode.ġ. This will cause the LED to light up for about 5 – 7 secs and go off again. – Wake up: use a pen and press the reset button shortly when prompted to do so from the App. This will delete any readings on the Tag. This will reset your Tag and put it into Sleep Mode. – Reset: use a pen and press the reset button for 8 seconds. – On the side of your Tag, you’ll see a small reset button (this looks like a small hole). – Sign in with your CleanSpace account to start using the App. – Download the CleanSpace App and install it on your phone. – To install the latest version of the CleanSpace App available from the App Store or Google Play. If you don’t already have one then you can register here. – A pen/any object to access the Tag’s reset button To get started with your Tag you’ll need:
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